Catalytic Coaching Services

Performance Management System Benchmarking Workshop & Program Preview

Preliminary step to system conversion that ensures employee buy-in. Six-hour decision-making work session with a "vertical slice team." Hand-picked group of credible opinion leaders from all levels is challenged to assess the effectiveness and efficiency of the company's existing performance management system. Group determines the cost of the existing system (time and dollars), clarifies the business objectives and process customers, assesses the effectiveness of the process in achieving these objectives for each customer group, and determines if there is a business case for change. If the group determines that there is a business case for change, they preview the Catalytic Coaching methodology and determine whether the system would work for this company. Assuming an affirmative response, the group gives advice on system tailoring and implementation strategies. The group reports its findings to the company President and HR VP who make a "Go / No Go" decision on moving forward with system conversion. If a decision is made to move forward, members of this group become its sponsors.

Catalytic Coaching Employee Orientation

First step in the conversion process, once an organization commits to change. Three-hour interactive overview with employees at all levels -- including supervisors, managers, and executives, along with all other workers. Unlike traditional change methodologies that roll new ideas downhill from the top, we find it reduces fear and confusion to introduce new concepts about the employee-manager interface by addressing the two parties simultaneously. As everyone but the company president will be coached, even the managers and supervisors need to understand their role on the receiving end of the coaching relationship. It also saves time and money to go through this session by combining all parties in large sessions.

We also address issues like "pay for performance" and salary administration in this session. Our strategy is to have "Adult-to-Adult" conversations that capture the organization's commitment to "pay you fairly for what you do" while allowing employees to concentrate on issues that will have the greatest impact in helping them retain employment, achieve top pay for their salary level, and earn desired promotions. A prime outcome of this session is to leave employees ready to assume an active role in managing their own careers.

Video Testimonials

CHRIS Kids
-Kathy Colbenson

Exel Management Ltd
-Richard Moore

I4DM
-Regina Brantley

Monroe Clinic
-Kristina Mowers and Gina Haldiman

The Martin Agency
-Beth Rilee-Kelley