Resources

Mark Daniel Suwyn

Mark Daniel (Dan) is a continuous improvement expert. He knows how the brain works—why it sometimes doesn’t—and how applying it to the workplace can lead to organizational success, from mergers and acquisitions to resolving conflict, implementing strategies, and cutting costs. Dan spent 20 years as a newspaper editor and new-media executive before focusing on his passion and studying the relationship between brain science and effective decision making. He is the founder of the Excellence Fund for Public Education, a member of the Savannah Chatham Citizen Advocacy, the Michael J. Fox Foundation, and the Corporation Council for the Episcopal Church in Georgia. He received his Bachelor of Arts degree in Journalism from the University of Delaware.

It’s Time to Listen: The Key to Engaging Employees Part II

The “reluctant CEO” called me a few weeks later and invited me to spend the day with his managers and employees. “Listen to them and see if you can tell me what’s wrong,” he said. He repeated his position. “These folks just need to grow up.” The point of my earlier visit, I offered, was […]

It’s Time to Listen: The Key to Engaging Employees Part I

The CEO across the desk was reluctant to budge an inch. “The problem, Dan, is that my people just need to grow up.” “But what is it that they should grow into?” I replied. “Spare me the psychobabble,” he said, sharply. “I know the market is tough and my people are working hard. But we’re just […]