Weekly Culture Wins
Managers sometimes communicate less in troubled times — when really, they should be communicating more. Sometimes they under-communicate because they’re not sure what can share. But usually, a little more transparency is helpful. Consider these ideas:
1. People have different communication preferences. Share information in as many ways as possible, and don’t forget to share the “why.”
2. Check for understanding. Ask “What I heard was …” and “What can I clarify?”
3. Get it in writing. Quick documentation can do wonders for communication.
4. True communication is always a conversation. Employees should have an avenue to provide feedback and get their concerns addressed.
5. Set aside time for planning. Determine how to communicate as well as what you communicate. A well-considered message can make a huge difference.
Go here to learn more ways you can improve communication.
