Communication is even more important when there’s instability.

by Laura Brinton

Weekly Culture Wins

Managers sometimes communicate less in troubled times — when really, they should be communicating more. Sometimes they under-communicate because they’re not sure what can share. But usually, a little more transparency is helpful. Consider these ideas:

1. People have different communication preferences. Share information in as many ways as possible, and don’t forget to share the “why.”

2. Check for understanding. Ask “What I heard was …” and “What can I clarify?”

3. Get it in writing. Quick documentation can do wonders for communication. 

4. True communication is always a conversation. Employees should have an avenue to provide feedback and get their concerns addressed.

5. Set aside time for planning. Determine how to communicate as well as what you communicate. A well-considered message can make a huge difference.

Go here to learn more ways you can improve communication. 

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