Resources

Catalytic Coaching

From “Rinse-and-Repeat” to Performance Coaching

How Top Workplaces Have Redefined the Manager Role

In today’s world, employees need to understand how their work contributes to broader organizational goals. They need to identify problems and opportunities, think creatively, and develop new ways to make things better. And all of this requires managers to coach more than supervise, becoming a catalyst to bring about and accelerate continual learning and innovation.

What’s the Key to a Successful Employee Development Program?

Coachability Sets the Stage for Performance Improvement I’m frequently asked to describe what differentiates a successful employee development program from a less successful one. In a word, the answer is “coachability.” If I could do only one thing to maximize the chance that a supervisor’s performance improvement advice would be followed by a direct report, I’d […]