Resources

Energage CEO Doug Claffey sits down with Dave Bookbinder on an episode of “Behind The Numbers” to discuss the impact of measuring engagement.

We’ve seen it before. Top leaders who are shocked when talented employees jump ship. If “show me the money” isn’t where it’s at, then what really drives employee engagement?

From recruiting and retention to productivity and profitability, the connection between employee engagement and business results is well established. Through our own Top Workplaces research, we’ve identified organizations that achieve employee engagement levels more than double the U.S. average and outperform their peers on business metrics, with nearly 30% better returns.

Disengaged employees cost your organization countless dollars in lost productivity, quality, and poor customer service. They’re not always easy to spot, so here’s the best way to find them.

Satisfied employees are content. They’re not likely to quit. They get along with their coworkers. But do they go the extra mile for your organization? The answer is maybe and sometimes.