Insights

Managers

Five Ways to Honor the Employee Iceberg

How to see the “human” in human resources
When you hire employees, they bring with them their families, health, financial challenges, hobbies and even their pets. When you neglect “the worker” and everything that’s part of their identity, you hit the employee iceberg. Here are five times for treating people as three-dimensional human beings.

The Superpower of Top Workplaces Managers

And Why Great Coaches Don’t Put Michael Jordan at Bat 

Top Workplaces managers are effective because they coach more than they supervise. They understand the importance of getting to know employees as individuals. And they know what motivates them both on — and off — the job.

Apples to Oranges: The Shifting Role of Managers

And What They Should Do Differently to Achieve Better Results

Rather than simply leading and directing the work of employees, today’s managers can — and should be — the catalyst who accelerates the application of learning and behavior change. When managers coach individuals in this way, they bring out the best in their people, they match employee interests to organizational needs — and they’re better able to unlock potential and inspire performance.

From “Rinse-and-Repeat” to Performance Coaching

How Top Workplaces Have Redefined the Manager Role

In today’s world, employees need to understand how their work contributes to broader organizational goals. They need to identify problems and opportunities, think creatively, and develop new ways to make things better. And all of this requires managers to coach more than supervise, becoming a catalyst to bring about and accelerate continual learning and innovation.

Problem Solving and the Changing Role for Employees and Managers

by | May 3, 2017 | Managers

Preparing Your Workplace for the Shift from “Do and Repeat” to “Think and Solve”   McDonalds, WaWa, and the Front Lines American Jobs are moving away from “do and repeat” work to “think and solve.” Atlantic magazine reports this month that 40 percent of Americans work in roles that are largely task-driven, do-and-repeat work. Just […]